How to Target New Signups

If you just signed up and installed Appcues, you might ask yourself, "How do I create content only for people who sign up after today?" Appcues has you covered.

In order to accomplish this, at least one of the following requirements need to be met:

  1. You are sending a created_at property to Appcues that denotes when a user signed up, or
  2. You're identifying your users with a numeric user ID that increments for each new users.

If you haven't met one of those criteria, check out our docs on  how to send user properties.

1. Targeting by sign up date

Once you're sending the date when users signed up, you can use Appcues' targeting features to send your flows only to users who sign up after today. To do that, select the  Created At property and use the is greater than operator to target only users who sign up after the current date.

2. Targeting by user ID

If you have incrementing, numeric user IDs, you can target new users by "pivoting" based on the current ID. For example, if the last person who signed up has the user ID 1023, targeting users whose User ID property is greater than 1023 means only users who sign up later will see your flow.

NOTE: You can target users based on this date by using the "is less than" and "is greater than" operators, as long as you specify the date in "YYYY-MM-DD" format

Both of the above methods use property targeting to select only new users. You can find more information about this feature of Appcues on our  property targeting docs.


Are you using this in a really cool way? Need some extra support? Shoot us an email at  support@appcues.com and we'll be happy to help.

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