Understanding Error Messages
There are two types of error messages you might see when building hotspots or tooltips:
- 'Attached element isn't visible right now.'
This message will appear when you are placing a hotspot or tooltip on an element that isn't visible to your user upon immediate page load (ex. a dropdown menu, a pop out window without it's own URL, etc).
You can still edit and publish a hotspot/tooltip flow with this message and it will work on your live site.
- 'Sorry! The attached element is not currently supported by Appcues. Please remove or reposition this hotspot.'
If you see this message, the element you are trying to append your hotspot/tooltip to is not recognized as stable enough by Appcues to ensure that it will appear correctly for all your end users.