Installing with Segment

Appcues integrates with Segment's analytics.js client-side script. 

Important: Segment must be actively installed on every page you would like your Appcues flows to appear at, i.e., the analytics.identify() call must be called on every page load for the integration to work correctly. This meansAny user properties passed to Segment through the identify() call will also be passed to Appcues and will cause Appcues to show content that's targeted to that user (if they qualify for any).

Activation

The first thing you'll need to do is enable the Segment-Appcues integration:

  1. Select Appcues on your Segment Integrations dashboard.
  2. Enter your Appcues ID. You can find this on your account page.

That's it! Now Appcues is installed through Segment. Appcues will be setup anywhere your Segment script is installed.

Requirements

  1. In Segment-speak, the Appcues integration "assumes page load". What this means is that if analytics.page() isn't called, Segment won't load our script.
  2. Additionally, a call to analytics.identify() is required; otherwise, no user properties will be passed to Appcues from Segment. Without the user identification, Appcues does not know to attempt to show content.

That's about it! If you have questions or feedback on our Segment integration, please reach out to us at  support@appcues.com.

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