Integrating with Amplitude

If you use Amplitude, you can integrate with Appcues in just one click. This one-way integration will send Appcues data and events into Amplitude.

Why integrate Amplitude with Appcues?

Integrating Amplitude with Appcues will help you measure the impact of your flows. Get insight into how churned users interact with flows and experiment with guiding users to their activation or "Aha" moments with flows. Create funnels in Amplitude to test and adjust your flows for the best impact.

For onboarding specifically, you can also reference our guide here

What you'll need

  • An Amplitude account and Appcues account, both fully installed on your app across the same pages and domains

How to use this integration

Enable Amplitude at  your Integrations page by hovering over the Amplitude integration and selecting Activate Amplitude

Once Amplitude and Appcues are integrated, you can view Appcues interactions under User Activity > Event Stream. Appcues events appear on a general level, such as Flow Completed, Flow Started, Step Skipped, etc, and you can view further details like event properties by expanding individual events.

To get the most out of this integration, you'll also want to be tracking events from your own application in Amplitude. These events might look like  User signed up, created project, invited user, sent email, etc. -- it all depends on what your platform is and what your users can and should accomplish within it.

Creating a funnel

To measure the impact your Appcues flow has on your users behavior, define the Appcues event first in your funnel and follow it with the corresponding behavior.  

In Amplitude, hit Create Chart. For a funnel report, select Funnel Analysis.

In our example, we want to encourage users to add a task in our demo app. We created a flow that shows them how to do so ( 'Add tasks' tour) and now want to how many users who viewed the flow actually added a task in their account. Because we're looking at the impact of the flow on the behavior of actually creating hotspots, we'll use that flow event first. Next, we select the event of Created Task. Created Task is a non-Appcues event we are capturing on our demo platform. 

View your results below.

Need more help? Check out this detailed post:   How to Build a User Onboarding Funnel with Amplitude.

Disabling the Amplitude integration

To disable your Amplitude integration, return to your  integrations page. Hover over the Amplitude integration and select Deactivate.

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