Creating and editing redirects

If you have stable URLs across your app (or URLs that contain variables you are already passing into Appcues, such as a user ID), you can easily build flows across pages.

Adding Page Changes

  1. When building a flow, navigate to the first page you would like the flow to begin on. 
  2. Add your steps on this page. 
  3. To build more steps on another page, first set the page by choosing Page Change. You can define your new page either by clicking to the right URL through your app or by entering the new URL directly in your browser search bar.
  4. Once you've navigated to your desired URL, select Add Step Here from the editor bar. 

Editing & Removing Page Changes

  1. Hover over your page change step in the bottom of the editor
  2. Select Edit redirect details to change the path of the redirect (or delete it entirely)

Page Changes with Dynamic URLs

Utilize User Properties 

Typically with Appcues you can link to flows across pages by redirecting users to a new path and triggering a flow at that location. However, dynamic URLs are generally unreachable with one standard link, unless they contain a value that you are passing into Appcues as a user property. 

For example, if your dynamic URL looks like: where 23249 is an account ID (recognizable by Appcues as a user property), you can redirect your users to a URL such as{{account_id}}

Utilize Action Driven Tooltips

Alternatively, for flows where a tooltip group includes a page change to a dynamic URL, you may use an action driven tooltip instead. This will allow the user to navigate themselves to the correct place in your application. 

If you decide to use the action driven tooltip instead of the user property option, we still ask that you keep the page change. This will alert Appcues that the user is not navigating away from the flow. The contents of the page change are unimportant, but keeping the page change after the action driven tooltip will allow your flow to work properly.  

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