Pro Tip: Using a Hubspot Workflow to add NPS Responses to a Contact Record
This article is based on the Appcues Hubspot Integration. If you don't already have this feature on your plan you can contact support or sales for more information on how to add this feature.
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With the Appcues <> Hubspot Integration, the events that are sent as part of the integration are sent into Hubspot as activity that will show as part of the contact history.
There are some cases where you may want to also have the information from that activity updated as a property on the contact.
This video provides a walkthrough of how a Hubspot workflow can be used to update a contact property based on the feedback that a user submits via NPS.