What are Launchpads?
Learn what Launchpads are and what you can use them for.
Launchpads are self-service content centers that let your customers find help when they need it the most. Use them to catch users in-app before they stumble, and prevent support tickets by surfacing on-demand guides and content to the right user on the right page.
A Launchpad appears to your users as a floating icon that, when clicked, will open the content center. Within the content center, you can build and customize the following content blocks:
- A Links block, which consists of groups of external links (e.g. your company blog) or buttons to launch individual Flows.
- A Flow list block, which consists of a dynamically generated list of published Flows that the user qualifies for.
Launchpads 2.0 is replacing the legacy Appcues Launchpad pattern.
You will need to remove legacy Launchpad code from your app if you want to prevent both Legacy Launchpad and Launchpads 2.0 from appearing to your users.
For information on legacy Launchpad, check out the docs below: