Nov. 14, 2022 - Websocket Connection Failures
Submit Article Requests
Do you have a suggestion for an article you would like to see created?
Feel free to submit this form and add your suggestions to our document board.
- Installation & Developers
- Web Experiences
- Mobile Experiences
- Account Management
- Best Practices
- System Status
While testing a new feature to improve system reliability we unknowingly introduced a problem that would cause Appcues WebSocket connection failures for our clients. The issue in question was first brought to our attention on November 13th and was resolved at 7:30 am EST on November 14th.
Our engineering team has made all necessary adjustments to our server configurations so that this issue does not happen again.
Current Status: Resolved