If you want the Appcues Javascript SDK to be served from domains that you control, you can host the Appcues SDK under your own domain. To perform these steps, you will need to configure a CNAME record using your domain's management tools to point to our infrastructure.  After that work is done, Appcues will issue an SSL certificate, and then serve the Appcues SDK from this domain instead of from Appcues' domain.

You will need:

• Your Appcues account ID
• You or someone will need administrative access to the custom domain you want to host the SDK from

Setup Instructions:

1. Create your desired domain name (such as apc.example.com or anything else) as a CNAME record. Point your domain to {account-id}.custom-domains.appcues.com. At this point, that domain won't exist, but Appcues will create it in step 2:
2. Provide your account ID and domain name you created in step 1 to your Appcues team or to support@appcues.com. They will send this to our DevOps team, who will set up the infrastructure on the Appcues side.
3. [This step only applies to customers already using Fastly] Appcues will provide you with a DNS record that must be added to your domain before your custom domain can be activated.  This record is used to prove domain ownership so a TLS certificate can be issued for your custom domain.
   
   The record will be a DNS CNAME record and will look similar to this:
   Type: CNAME
Name: _acme-challenge.appcues.example.xyz
Value: <validation target provided by Appcues>
   
   If you are setting up appcues.example.xyz, the record must be added in the DNS zone for example.xyz.
   
   Some DNS providers (Amazon Route 53) automatically append the root domain to the record name. If yours does, you may only need to enter: 
   _acme-challenge.appcues instead of: _acme-challenge.appcues.example.xyz
   
   Add the record exactly as provided by Appcues, then let us know once it has been published. Once the record is visible in DNS, Appcues will complete the custom domain setup. We will accomplish this as soon as possible, which is typically within five business days.
4. After Appcues responds that the infrastructure has been set up: Visit https://apc.example.com/{account-id}.js (replacing apc.example.com with the domain you created in step 1) and see that your JavaScript SDK is being served from your domain with a valid SSL certificate.
5. Finally, update your Appcues installation script on your site by replacing fast.appcues.com in the script below with the domain you created in step 1. That's it!
    

For example, your installation script may look something like this:

<script src="//fast.appcues.com/12345.js"></script>
<script>
  window.Appcues.identify("<<< USER_ID >>>", // unique, required
  {
    // user properties...   
  } );
</script>

and after the change your script would look like the following (replacing abc.example.com with the domain you created in step 1)

<script src="//apc.example.com/12345.js"></script>
<script>
  window.Appcues.identify("<<< USER_ID >>>", // unique, required
  {
     // user properties...
  } );
</script>