Appcues Installation Overview
Everything you need to plan and complete your Appcues installation on web or mobile.
Table of Contents
Installing Appcues connects your product to your Appcues account so you can show experiences to your users and measure their engagement. A developer with access to your codebase can complete a standard installation in about an hour.
Before you start
We recommend completing an installation plan before writing any code. This helps you and your developer align on which user properties, group properties, and events to send to Appcues.
You should also review the requirements and supported technologies to confirm Appcues is compatible with your stack.
What gets installed
Every Appcues installation has three parts:
- Add the Appcues SDK — A script added to your product that connects to your Appcues account and loads the experiences you build.
- Identify users and groups — Tell Appcues who the current user is and what account they belong to. This powers targeting and segmentation.
- Track events — Send user actions to Appcues so you can trigger experiences based on behavior and measure engagement. Your installation is incomplete without event tracking.
Install on web
Choose your installation method:
- Install the Appcues SDK — Direct installation via script snippet or NPM
- Install with Segment
- Install with Google Tag Manager
After adding the SDK, follow these guides to complete your installation:
Third-party CDPs that support Appcues: Rudderstack | Freshpaint
Install on mobile
Verify your installation
Once installed, use the Appcues Debugger to confirm the SDK is connected, users are identified, and events are tracking. If something isn't working, check the troubleshooting guide.