What is “installation”?
If you use Segment, a third-party analytics tool, you can install Appcues by following the Segment installation instructions. If you don't use Segment, read on for an overview of getting installed with our step-by-step guide!
Installation plan template
To make it easy to figure out what events and properties you want to send to Appcues, we created an installation plan template. Click here to make a copy of the template. If you choose to create an installation plan, you can share it with the developer(s) that will install Appcues so they know exactly what data you need!
How does Appcues work once installed?
Appcues will show your published flows to targeted audiences based on conditions that you set. Conditions can include any combination of URL, domain, device type, browser language, user properties, events completed, and more.
Appcues will capture user properties and events that you choose to send to us. This information is what you'll use for audience targeting so that your flows will show to the right person at the right time.
Having issues with your installation?
Check out this troubleshooting doc, or send us an email at email@example.com. We'll help get you installed just right!