Raw Event Data Access

Appcues can send raw event data into your organization’s BI tools or data pipeline by offering the ability to write raw event data for your account to an Amazon S3 bucket of your choice, on a daily basis. The event data will encompass the previous 24 hours of events. If you want historical data, check out the public API

This feature is only available to those on an Enterprise plan or via an add-on. Let us know if you’re interested in getting access and a team member will walk you through your options.

Setup Instructions

Make sure Appcues has access to your S3 bucket. 

After Setup

Contact support@appcues.com with the following items:

  • Your S3 bucket URL (s3://your-bucket-name/...)
  • Your S3 bucket AWS Region (ie. us-west-1, eu-central-1, etc.)
  • Confirm that Appcues has write access to this bucket

Once sent to us, we'll get your account squared away on our side as soon as possible, typically within five business days.

How To Connect To Your BI Tools

Here are two examples of how to connect your S3 bucket to your BI Tools

Example Event Structure

{
  "attributes": {
    "_identity": {
      "_appcuesId": "87541",
      "_currentPageTitle": "My simple site",
      "_currentPageUrl": "",
      "_doNotTrack": false,
      "_hostname": "",
      "_lastBrowserLanguage": "en-US",
      "_lastPageTitle": "My simple site",
      "_lastPageUrl": "",
      "_localId": "",
      "_sessionPageviews": 1,
      "_sessionRandomizer": ,
      "_testContentId": null,
      "_updatedAt": 1631639387562,
      "_userAgent": "",  "attr1": "value1",
      "userId": "test@test.com"
    },
    "url": ""
  },
  "id": "",
  "name": "appcues:page_view",
  "timestamp": "2021-09-14T17:09:46.427Z",
  "user_id": "test@test.com"
}
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