Add a Time Delay
Pause Workflow progression for a set duration or until a specific date and time
Table of Contents
A Time Delay node holds users at that point in the Workflow until the delay condition is met. Use it to space out messages (for example, waiting two days between an onboarding email and a follow-up) or to synchronize actions to a calendar date (for example, sending a renewal reminder on a specific day).
Add a Time Delay to the canvas
- Click any + button on the Workflow canvas.
- Under Logic, select Time Delay.
- Choose the delay type.
After a period of time
The countdown starts when each individual user completes the previous step. Set the duration in minutes, hours, or days.
For example, a 2-day delay after an Email node means each user waits 2 days from when their email was sent (or skipped) before moving to the next node.
After a specific date and time
The Workflow holds all users at this node until the calendar date and time you set. Users who reach the node before that moment wait. Users who reach the node after that moment pass through immediately with no delay.
Use this for coordinated launches — for example, holding all users until a feature goes live, then releasing them to the next message at the same time.
Reordering
If a Time Delay is in the wrong position, drag and drop it on the canvas to move it. This works for messages and logic branches too.