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Appcues Sign In Update

A few updates about our sign in method.

Updated at July 1st, 2024

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                    Table of Contents

                    What changes for me? Email/password users Single Sign On users Google for Work users

                    We recently migrated to a new sign-in form for Studio and Builder!

                    Use this form to sign in using your email/password, Google for Work credentials, or your SSO credentials (if configured).

                    This sign-in form implements several security improvements including:

                    • Stricter password complexity for all new passwords to keep your account safe. Note password complexity for Google for Work and SSO credentials is determined by your Google or SSO administrator.
                    • Automatic redirection for Single Sign On users after entering their SSO email address.
                    • Account invitations are more secure

                    What changes for me?

                    Email/password users

                    The Appcues sign-in form requires entering your email address before entering your password. To sign in:

                    • Navigate to https://studio.appcues.com
                    • Enter your email address in the Work email input and click Sign in to your account
                    • When prompted, enter your password and click Sign in to your account

                    Single Sign On users

                    If your Admin has configured your account for SSO, to sign in:

                    • Navigate to https://studio.appcues.com
                    • Enter your email address in the Work email input and click Sign in to your account
                    • You will be redirected to your Identity Provider to continue the sign in experience.

                    Google for Work users

                    To sign in using your organization's Google for Work credentials:

                    • Navigate to https://studio.appcues.com
                    • Click the Continue with Google for Work button
                    • You will be redirected to Google’s authentication experience to continue the sign in experience.
                    sign in

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