US English (US)
ES Spanish

Submit Article Requests

Do you have a suggestion for an article you would like to see created?
Feel free to submit this form and add your suggestions to our document board.

Please fill out the contact form below and we will reply as soon as possible.

  • Appcues Certifications & Training
  • Integration Hub
  • Contact Us
English (US)
US English (US)
ES Spanish
  • Docs home
  • Integrations
  • Integration Documents

RudderStack Integration

Learn how to integrate with RudderStack to collect your user data and push it into other specialized tools.

Updated at June 20th, 2024

Submit Article Requests

Do you have a suggestion for an article you would like to see created?
Feel free to submit this form and add your suggestions to our document board.

Please fill out the contact form with the details about the help content you'd like to see.

  • Home

  • Installation & Developers

    • Web Experiences

      • Mobile Experiences

        • Workflows

          • Analytics & Data

            • Account Management

              • Best Practices

                • Integrations

                  Table of Contents

                  Why integrate RudderStack with Appcues? What you'll need: Setting up the Appcues → RudderStack integration What data is sent from Appcues to Rudderstack? Removing the integration Installing Appcues via RudderStack

                  Why integrate RudderStack with Appcues?

                  RudderStack is a powerful tool that collects your user data and pushes it into other specialized tools so your team and company can make the most of the information you all share. Integrating Rudderstack with Appcues adds your Appcues data into the mix. This integration can also send Appcues data into other tools you've integrated with, like Mixpanel, Heap, and Google Analytics.

                  Appcues events will automatically be synced to your RudderStack account, then sent off to your other RudderStack integrations.

                  What you'll need:

                  • RudderStack account and RudderStack installed on your application
                  • Appcues installed in your application
                  • The RudderStack Javascript SDK installed in your application

                  Setting up the Appcues → RudderStack integration

                  Setting up the integration is two simple steps:

                  1. Go to your Appcues Integrations page
                  2. Click the RudderStack integration card, and select Connect

                  Data should immediately begin flowing into your RudderStack account.

                  What data is sent from Appcues to Rudderstack?

                  The Appcues to RudderStack integration will send certain Appcues event data from Appcues to RudderStack. The Appcues events that can be sent to RudderStack include:

                  • Completed Flows
                  • Skipped Flows
                  • NPS Scores
                  • NPS Feedback
                  • Completed Checklists
                  • Skipped Checklists
                  • Form Submitted
                  • Events related to pin experiences, including:
                    • Experience Started
                    • Icon Seen
                    • Pin Button Seen
                  • Click-to-track events (Only if you are enabled for Appcues Events Broadcaster)
                  • Builder track event

                  The Appcues events that are going into RudderStack are sent immediately as the events occur.

                  Removing the integration

                  Once the integration is enabled, you can click the card at any time and select the ‘x’ to remove the integration.

                  Installing Appcues via RudderStack

                  Appcues can also be installed in your application by setting up Appcues as a Destination in your RudderStack account. By doing this setup, you do not have to include Appcues' javascript snippet directly in your app or make any other identification calls to Appcues. RudderStack will manage the installation directly and make sure identify, group, track, and page calls are properly sent to Appcues. For more information on how to set up an Appcues destination in Appcues, see:

                  https://www.rudderstack.com/docs/destinations/streaming-destinations/appcues/ 

                  integration rudderstack push data send data

                  Was this article helpful?

                  Yes
                  No
                  Give feedback about this article

                  Related Articles

                  • Slack Integration
                  • Mobile Integrations
                  • Mixpanel Integration
                  • Localytics Integration
                  Appcues logo

                  Product

                  Why Appcues How it works Integrations Security Pricing What's new

                  Use cases

                  Appcues Integration Hub User Onboarding Software Feature Adoption Software NPS & Surveys Announcements Insights Mobile Adoption

                  Company

                  About
                  Careers

                  Support

                  Developer Docs Contact

                  Resources

                  The Appcues Blog Product Adoption Academy GoodUX Case studies Webinar Series Made with Appcues Appcues University

                  Follow us

                  Facebook icon Twitter icon grey Linkedin icon Instagram icon
                  © 2022 Appcues. All rights reserved.
                  Security Terms of Service Privacy Policy

                  Knowledge Base Software powered by Helpjuice

                  Expand