Submit Article Requests

Do you have a suggestion for an article you would like to see created?
Feel free to submit this form and add your suggestions to our document board.

Please fill out the contact form below and we will reply as soon as possible.

  • Appcues Certifications & Training
  • Contact Us
  • Home
  • User Experiences
  • Web Experiences

What is a Flow?

Updated at November 28th, 2022

Submit Article Requests

Do you have a suggestion for an article you would like to see created?
Feel free to submit this form and add your suggestions to our document board.

Please fill out the contact form with the details about the help content you'd like to see.

  • Installation & Developers
    Installing Appcues Installing Appcues Mobile API & Data Troubleshooting Extras
  • User Experiences
    Web Experiences Building Web Experiences Building Mobile Experiences Customization & Styling Targeting Studio Troubleshooting Use Cases FAQ
  • Mobile
    Installation & Overview Building Mobile Experiences Mobile Analytics Troubleshooting Mobile Use Cases
  • Account Management
    Subscription Users & Data
  • Analytics
    Experience and Event Analytics Data
  • Best Practices
    Use Cases Pro Tips PLG FAQ
  • Integrations
    Integration Documents Use Cases Resources
  • Post-mortem
    System Incidents
+ More

Flows are a series of steps designed to guide your users through an experience. Appcues helps you build, publish, analyze, and iterate Flows.

Here's what a Flow looks like:

Flows are built using a Google Chrome Extension called Appcues Builder: What is the Appcues Builder?

Flows are made up of steps, and each step is one of our four pattern types: Modals, Slideouts, Hotspots, and Tooltips.

Inside the step are components, like text, images/GIFs, buttons, videos, emojis, forms and surveys, or HTML.

 

Flows are broken down into multiple layers with a hierarchy of:

Flow --> Step Groups --> Step Children

For more about groups, check out our documentation: Groups and Step-Groups

Flows can span multiple pages across your site, which means, for instance, that you can lead users from the dashboard to a settings page. For more about flows that span pages, check out our documentation: Build a Flow Across Pages

For a step by step guide on how to build a flow, our documentation is a good resource: Build a Flow Step by Step

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Buttons in Flows
  • Placing Tooltips/Hotspots
  • What is the Appcues Builder?
  • Build Guide - Welcome Message (linear)
Appcues logo

Product

Why Appcues
How it works
Integrations
Security
Pricing
What's new

Use cases

User Onboarding Software
Feature Adoption Software
NPS & Surveys
Announcements
Insights
Mobile Adoption

Company

About
Careers
we're Hiring

Support

Developer Docs
Contact

Resources

The Appcues Blog
Product Adoption Academy
GoodUX
Case studies
Webinar Series
Made with Appcues
Appcues University

Follow us

Facebook iconTwitter icon greyLinkedin iconInstagram icon
© 2022 Appcues. All rights reserved.
SecurityTerms of ServicePrivacy Policy
Expand