There are several locations in Studio to access a user's profile. For example, the Flow Analytics page shows the 10 most recent users who have seen a Flow. Clicking on any of those users will take you to their profile page. These profile links allow you to easily dig into a more detailed view of a single user while you analyze the performance of Flows, Checklists, Click-to-Track events and other Appcues experiences.

 If you want to search for a user's profile, outside the context of any single Appcues feature, the Users page lets you quickly find any user that Appcues has tracked in your app.

Access the Users' Page

To access the Users page, click on the Audiences tab and then Users. The Users page includes all users Appcues has tracked within your app, across all time. By default, "User ID" and "Last seen" information is displayed, ordered by most recently seen users.

Note: We update this list once every hour.

Find a User

By default, the search box will search by User-IDs only. However, the "User ID" column can be replaced with your custom properties. For example, you could search and view users by their Full Name or Email Address.

For that, click the button on the top right corner and select the properties you want to include as searchable columns.

Once you've selected your columns, you can search for a user or users across all of these columns. You can sort the list by any of the columns on the page. Once you've found the user for which you are searching, click on their link to access their profile.

Find your user-id

The best way to verify your user-id is to open the Appcues Debugger. To open the debugger, navigate to your application and right-click on the Chrome extension and select "Debug flows on this page."

When it opens, you should see something like the image below. You can find your user-id next to the User Identified section (in this example, the user-id is 1234).