Checklist Analytics
After you start collecting feedback from customers, you can build reports outside of Appcues using our CSV exports or an integration. Here is a summary of the event names you may find when you export your CSV. Certain checklist events can also be exported via our Public API.
| Event Name | Event Description |
|---|---|
| checklist_shown | A user has seen the Checklist. This event only fires the first time a checklist is loaded for a user or if the checklist is recalled using our Appcues.show call |
| checklist_completed | A user has fully completed the Checklist |
| checklist_skipped | A user has selected 'No thanks' to dismiss prior to completing all items on the list |
| checklist_dismissed | A user has selected 'No thanks' to dismiss after completing all items on the checklist |
| checklist_item_started | A user has clicked an item on the Checklist |
| checklist_item_completed | A user has met the success criteria to check an item off of the list |
Default Properties
Each of the above events will have default properties and additional properties related to the event that will be available via the CSV download
| Property Name | Property Description |
|---|---|
| timestamp | The time at which this event occurred |
| userId | The id for the user that completed the event |
| currentPageTitle | Title of the page the user was on when the event was completed |
| currentPageUrl | URL of the page the user was on when the event was completed |
| sessionPageviews | Number of pages the user visited in the session in which the event was completed |
Event Specific Properties
| Event Name | Event Properties |
|---|---|
| checklistId | Internal Id of the checklist (not a targetable option) |
| checklistName | The name of your checklist |
| itemId | Internal identifier of the relevant checklist item |
| itemIndex | List order of the relevant item (starting at 0) |
| itemLabel | Name of the relevant checklist item (i.e. text of checklist item) |