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How do I activate an integration?
All integrations can be activated from your account integrations page. In most cases, the integration requires only one click in order to be activated.
Other integrations, like HubSpot or Zapier, work by directly communicating behind the scenes, or server-side—and may require some information, like an account ID or Legacy API key (called the API Key for legacy plan customers), in addition to a short authentication process.
Why integrate Customer.io with Appcues?
Integrating Customer.io with Appcues will help you target users based on what they did with Appcues. For example, send a follow-up on an NPS survey based on the score. Below is an example of what it would look like in Customer.io:
Use Case Examples:
- Send an Email from Customer.io to Follow-up on your NPS
- Run Multi-channel Onboarding with Customer.io
What data is sent from Appcues to Customer.io?
The following events are sent from Appcues to Customer.io when the integration is enabled: flow events, form events, NPS events, checklist events, pin events, and custom events.
|appcues_custom (CTT Events)