You want to reach your users about a maintenance alert, but they don't open emails and they aren't active blog readers. How do you reach them? Within the product!  

System Notification/Alert 

We've compiled some of our customers' content that we think looks great and hopefully will give you some ideas as well!  In this article, we will take a look at 'Wholesale In a Box' system outage messaging.

Target Audience and Experience Types

A single-step modal experience published to all segments and users. When the event is over you can simply unpublish the flow.

Format of Message

1. A large header that describes the issue/message
2. Description of the problem/issue
3. Guidance, such as a support email
4. Personalization, such as adding a signature