Create a System Alert (maintenance / down time / outage)
Table of Contents
You want to reach your users about a maintenance alert, but they don't open emails and they aren't active blog readers. How do you reach them? Within the product!
System Notification/Alert
We've compiled some of our customers' content that we think looks great and hopefully will give you some ideas as well! In this article, we will take a look at 'Wholesale In a Box' system outage messaging.
Target Audience and Experience Types
A single-step modal experience published to all segments and users. When the event is over you can simply unpublish the flow.
Format of Message
- A large header that describes the issue/message
- Description of the problem/issue
- Guidance, such as a support email
- Personalization, such as adding a signature