Captain AI (beta) is your new product experience coach. He’s built to help you get answers faster, shape better experiences, and feel confident about how you’re driving engagement with Appcues—without digging through docs or second-guessing your next move.

Right now, Captain AI is focused on coaching you through engagement strategy and experience design. Very soon, he’ll be able to analyze performance, surface metrics, and even create experiences directly from your prompts.

Coaching prompt inspiration

Try starting with questions like:

• Give me strategies to drive product adoption.
• What’s the difference between a Pin and a Hotspot, and when should I use each?
• What’s the best way to get new users to try an advanced feature?
• How can I reduce drop-off in a multi-step tour?
• Tell me how to create a banner targeting trial users with 3 days left.
• Walk me through building a checklist to get new users onboard quickly.
• What’s the best way to target NPS detractors with a follow-up survey?

Best practices

To get the most out of Captain AI during beta, keep these tips in mind:

• Be specific in your prompts. Instead of asking “how do I improve engagement,” try “how do I improve checklist completion for trial users in their first week.”
• Set your business context. In your Appcues account settings, you can add details about your business (like product type, audience, or goals). Captain uses this info to provide more relevant coaching.
• Treat Captain like a teammate. Push his limits, ask clarifying follow-ups, and refine your questions. The more you interact, the more helpful he’ll become.

What’s coming soon

Captain AI is still in beta, which means he’s learning fast—and gaining new abilities. Here’s a glimpse of what’s next:

• Analytics coaching – Ask questions like “How did my last onboarding Flow perform?” or “Summarize my recent survey Flow?” and get back not just numbers, but interpretation and recommendations.
• Experience creation – Use plain-language prompts (“Create a Flow to onboard trial users in 7 days”) and watch Captain turn them into Appcues experiences.