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Vero Integration

Learn how to Integrate Vero with Appcues to help you reach out to users depending on what they did in Appcues.

Updated at March 21st, 2025

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                  Table of Contents

                  How do I activate an integration? Why integrate Vero with Appcues?

                  Note: This document covers details of web integrations. For details on mobile integrations, see the Mobile Integrations doc.

                  How do I activate an integration?

                  This integration can be activated from your account integrations page.

                  Why integrate Vero with Appcues?

                  Integrating Vero with Appcues will help you reach out to users depending on what they did in Appcues. For example, you can send an email two weeks later if a user skipped the onboarding flow.

                  What data is sent from Appcues to Vero?

                  The following events are sent from Appcues to Vero when the integration is enabled: flow events, form events, NPS events, checklist events, pin events, banner events, and custom events.

                  flow_started form_submitted checklist_skipped
                  flow_completed form_field_submitted checklist_dismissed
                  flow_skipped nps_feedback checklist_item_started
                  flow_aborted nps_score checklist_item_completed
                  step_started nps_clicked_update_nps_score appcues_custom (CTT Events)
                  step_completed nps_ask_me_later_selected_at v2:experience_started
                  step_skipped nps_survey_started v2:step_seen
                  step_interacted checklist_shown v2:icon_seen
                  step_aborted checklist_completed v2:step_interaction
                  Builder track event   v2:experience_dismissed
                  vero follow up email

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