Klaviyo Integration
Learn more about integrating Klaviyo with Appcues to help you target users based on what they did with Appcues.
Table of Contents
Note: This document covers details of web integrations. For details on mobile integrations, see the Mobile Integrations doc.
How do I activate an integration?
This integration can be activated from your account integrations page.
Why integrate Klaviyo with Appcues?
Integrating Klaviyo with Appcues will help you target users based on what they did with Appcues. For example, send an email a week later if a user skipped your feature announcement tour.
What data is sent from Appcues to Klaviyo?
The following events are sent from Appcues to Klaviyo when the integration is enabled: flow events, form events, NPS events, checklist events, pin events, banner events, and custom events.
| flow_started | form_submitted | checklist_skipped |
| flow_completed | form_field_submitted | checklist_dismissed |
| flow_skipped | nps_feedback | checklist_item_started |
| flow_aborted | nps_score | checklist_item_completed |
| step_started | nps_clicked_update_nps_score | appcues_custom (CTT Events) |
| step_completed | nps_ask_me_later_selected_at | v2:experience_started |
| step_skipped | nps_survey_started | v2:step_seen |
| step_interacted | checklist_shown | v2:icon_seen |
| step_aborted | checklist_completed | v2:step_interaction |
| Builder track event | v2:experience_dismissed |