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Best Practices

Submit Article Requests

Do you have a suggestion for an article you would like to see created?
Feel free to submit this form and add your suggestions to our document board.

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  • Installation & Developers
    Installing Appcues Web Installing Appcues Mobile API & Data Troubleshooting Extras
  • Web Experiences
    Building Web Experiences Targeting Studio Customization & Styling Use Cases Troubleshooting FAQ
  • Mobile Experiences
    Installation & Overview Building Mobile Experiences Mobile Analytics & Integrations Troubleshooting
  • Account Management
    Subscription Users & Data
  • Analytics
    Experience and Event Analytics Data
  • Best Practices
    Best Practices Use Cases Pro Tips Product-led Growth
  • Integrations
    Integration Documents Use Cases Extras
  • System Status
    System Status & Incidents
+ More

Best Practices

  • Welcome and Getting Started
  • ROI With Appcues: Establishing a Baseline Metric
  • Best Practices for Managing Your Team in Appcues
  • Getting Started Webinar Series
  • The Checklist Philosophy
  • NPS Best Practices
  • Checklist Best Practices
  • Best Practices for Building Flows with Appcues
  • What is NPS?

Use Cases

  • Build a Flow 101 - Step by Step
  • Create a Welcome Message with Appcues
  • Nudge your Users to Upgrade using an Appcues Flow
  • Add "Snooze" / "Show later" options in a Flow
  • Target Appcues Flows Based on Users' NPS Scores
  • Target Appcues Flows Based on Users' Form Responses
  • Open an Email Composer through Buttons
  • Embed a Typeform Survey in an Appcues Flow
  • Relaunch Product/Onboarding Tour with a Button Pin!
  • Use the JavaScript API to Launch Flows
  • Use Multiple Wildcards in a "Let them navigate" Step
  • Send NPS Submissions to Google Sheets using Zapier
  • Create a Personalized Welcome Message
  • Create a Feature Announcement Flow
  • Create a Product Feedback Slideout
  • Create a Product Tour
  • Create a Step-by-Step Educational Flow
  • Create a System Alert (maintenance / down time / outage)
  • Increase Trial Conversion with Appcues
  • Create a General Announcement Flow (webinar, blog post, etc.)
  • Create a Review Request Modal
  • Create a Quick Help Hotspot Flow
  • Create a Lifecycle Nudge Flow
  • Create a User Testing Request Flow
  • Different Types of Product Tours For New Users
  • Recruit users for conducting user interviews
  • Create a Segment using the Public API
  • Add a User who Completes a Flow to a Salesforce Report
  • Add a User who Completes a Flow to a HubSpot List
  • Send Appcues Survey Response to Google Sheets Using Webhooks
  • Use Journeys to Generate a Live Whiteboard of Appcues Experiences
  • Send an Email from Customer.io to Follow-up on your NPS
  • Use a Checklist to Onboard Users
  • Pass Appcues Flow Events to FullStory to See User Interactions
  • Build with Tooltips in a Mobile Flow
  • Send an Email from Customer.io Based on Flow Actions

Pro Tips

  • Pro Tip: Event Triggering vs Event Targeting
  • Pro Tip: Wildcards vs. Regex
  • Pro Tip: Flow History Reset
  • Pro Tip: Quick Tips for Testing Your Flows
  • Pro Tip: Using 'Actions' to Launch Content
  • Pro Tip: Link to URL Using Buttons
  • Pro Tip: NPS vs Form Survey Use Cases
  • Pro Tip: Step Groups vs. Individual Steps in the Builder
  • Pro Tip: Socialize NPS to Your Team With Slack
  • Pro Tip: Why It's Important to Pass Events and Properties into Appcues
  • Pro Tip: Hit Your Goals with Goals
  • Pro Tip: Use a Regex
  • Pro Tip: Building Your Internal Team
  • Pro Tip: Adding Multiple Values in a Segment
  • Pro Tip: Diagnosing Issues
  • Pro Tip: The Benefits of Building Flows Across Pages
  • Pro Tip: Establishing Consistent Messaging
  • Pro Tip: Relaunch a Flow Using a Permalink
  • Pro Tip: Display a Flow Before a Checklist
  • Pro Tip: Gather Feedback on a New or Existing Feature

Product-led Growth

  • Product-Led Growth Overview
  • Product-Led Growth: Explorers Playbook
  • Product-Led Growth: Beginners Playbook
  • Product-Led Growth: Regulars Playbook
  • Product-Led Growth: Champions Playbook
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