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Do you have a suggestion for an article you would like to see created?
Feel free to submit this form and add your suggestions to our document board.

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  • Installation & Developers
    Installing Appcues Installing Appcues Mobile API & Data Troubleshooting Extras
  • User Experiences
    Web Experiences Building Web Experiences Building Mobile Experiences Customization & Styling Targeting Studio Troubleshooting Use Cases FAQ
  • Mobile
    Installation & Overview Building Mobile Experiences Mobile Analytics Troubleshooting Mobile Use Cases
  • Account Management
    Subscription Users & Data
  • Analytics
    Experience and Event Analytics Data
  • Best Practices
    Use Cases Pro Tips PLG FAQ
  • Integrations
    Integration Documents Use Cases Resources
  • Post-mortem
    System Incidents
+ More

Web Experiences

  • What is the Appcues Builder?
  • Troubleshooting the Appcues Builder
  • User Profiles
  • Using Custom Events and Properties for Targeting
  • Updated Buttons
  • What is a Flow?
  • What is NPS?
  • Launchpad Overview

Building Web Experiences

  • Building Flows
  • Checklists Overview
  • Forms & Surveys
  • NPS Overview
  • CSS Selectors
  • Click-to-Track Events
  • Checklist FAQ
  • Checklist Best Practices
  • Pins
  • Include "Snooze" / "Show later" option in a flow
  • Linking Flows
  • Grouping Steps within Appcues
  • Embed a Video in a Flow
  • Best Practices for Building Flows with Appcues
  • Buttons in Flows
  • Placing Tooltips/Hotspots
  • How to use the Appcues Builder
  • NPS Best Practices
  • How to Open a Flow
  • Build a Flow Across Pages
  • Build a Flow - Step by Step
  • Track an Event from a Button

Building Mobile Experiences

  • Building Mobile Flows
  • Styling Mobile Modals
  • Previewing Mobile Flows
  • Targeting and Publishing Mobile Flows
  • Manually triggering mobile flows
  • Adding Video to Mobile Flows
  • Mobile Surveys

Customization & Styling

  • Uploading Translations Manually
  • Customizing Hotspots & Tooltips (CSS)
  • Styling Flows and Themes
  • Using Custom Fonts
  • Personalizing Flows
  • Styling Appcues with Custom CSS
  • Localizing Content
  • Customizing Modals & Slideouts (CSS)
  • Translating Appcues content in Microsoft Excel

Targeting

  • Targeting Flows
  • Targeting by User Property
  • Targeting Use Cases and Corner Cases
  • Flow Priorities
  • Targeting Appcues Flows Based on Users' NPS Scores
  • Page Targeting
  • Segments vs. Audience Targeting
  • Targeting Flows Use Cases
  • Targeting Appcues Flows Based on Users' Form Responses
  • Targeting Experiences to the Right Users
  • Targeting Logic (All vs Any)

Studio

  • Segments Overview
  • Event Triggering
  • Managing Flows
  • Studio: Events and Properties Page Overview
  • Relaunching Flows
  • Scheduling a Flow
  • Permalinks
  • Setting Up Flow Frequency
  • Experiences Frequency Limit
  • Studio: Finding a User

Troubleshooting

  • Installation Testing / Debugging
  • Troubleshooting NPS
  • FAQ: Troubleshooting the Chrome Extension & Builder
  • Testing Flows
  • Studio: Diagnostics Tool
  • Troubleshooting Checklists
  • Why isn't my flow showing?
  • Why isn't a step showing?
  • FAQ: Ad Blockers Affecting Appcues

Use Cases

  • Build Guide - Welcome Message (linear)
  • Build Guide - Personalized Welcome Message
  • Build Guide - Regular - Feature Announcement
  • Build Guide - Product Feedback Slideout
  • Build Guide - Evaluator - Product Tour
  • Build Guide - Step-by-Step Educational
  • Build Guide - Plan Upgrade (modal/slideout)
  • Build Guide - Evaluator - Trial Conversion
  • Build Guide - General Announcement (webinar, blog post, etc.)
  • Build Guide - Quick Help Hotspots
  • Build Guide - Lifecycle Nudge
  • Build Guide - User Testing Request Slideout
  • Build Guide - Review Request Modal
  • Different Types of Product Tours For New Users
  • Build Guide - System Alert (maintenance / down time / outage)

FAQ

  • FAQ: Content Security Policies
  • FAQ: Supported images, videos and gifs and recommended sizes
  • FAQ: NPS
  • FAQ: Right to Left Language Support
  • FAQ: Pins in dropdown menus/interactive elements
  • FAQ: Localization
  • FAQ: Required Cookies, Local Storage, and Session Data

Popular Articles

  1. Appcues Installation Overview
  2. Installation Testing / Debugging
  3. Installation Overview (for Developers)
  4. Building Flows
  5. User Properties Overview
  6. Event Triggering
  7. Forms & Surveys
  8. Javascript API (Developer)
  9. Appcues Integrations List
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